Privacy Policy

VGO Bazaar is committed to protecting your personal privacy. When you interact with our Platform, we collect specific categories of information to provide a customized hyper-local shopping experience:

• Account Details: Name, email address, mobile phone number, and account credentials entered during registration.
• Location Information: GPS coordinates, geographical region, and postal addresses. This location data is vital to detect local shops nearby.
• Order Records: Details of items added to your cart, payment selections (COD preferences), and transaction histories.

We process your data strictly to fulfill operational requirements, specifically:

• Determining and listing active independent merchant stores within a close delivery radius.
• Forwarding your name, shipping address, and mobile number to the delivering local shop to arrange physical item fulfillment.
• Sending system notifications regarding order status updates, seller responses, and in-app alerts.
• Analyzing search trends client-side to surface relevant category and product recommendations.

Because VGO Bazaar matches users directly with local neighborhood shops, geographic addresses and phone numbers require the highest levels of security.

For location tracking:

• GPS coordinates are checked dynamically at the browser level to calculate distance filters to matching storefronts.
• We do not log continuous background location details when the application is closed.

We do not sell, rent, or distribute your credentials to third-party advertising companies. Your data is shared strictly under the following cases:

• Delivering Stores: The matching independent local merchant receives checkout details to compile and drop off the items at your doorstep.
• Legal Mandate: In response to valid legal requests, search warrants, or court summonses in compliance with law enforcement.

VGO Bazaar utilizes browser local storage and cookies to maintain a seamless interactive session:

• vgo_access_token: Temporarily retains authentication state to keep you logged in.
• vgo_active_dept: Remembers your active homepage department category to prevent layout reset when refreshing.
• LocalStorage is used to cache basic store lists for offline resilience and faster page loads.

As a user of VGO Bazaar, you retain direct control over your personal data:

• Address Management: You can edit or delete registered delivery addresses directly within the Addresses Page.
• Communications: You can mute in-app notifications in your device settings.
• Account Deactivation: You can request complete deletion of your customer profile and purchase logs by submitting a query via our Help Center.